HELP & SUPPORT

Need help?
You’ve come to the right place

Below, you’ll find frequently asked questions separated into categories.
If we don’t have answer here, contact us!

Frequently Asked Questions

  • Select the App you want.
  • You will be redirected to the Order Form. There you will be able to select all the options you need while seeing the exact prices.
  • Once you’ve customized your order, click Send Order.
  • After we process your order we will deliver the access credentials for your App via email.
  • You receive and review the completed order.
    If there is any difficulty, we are always here to assist you with every step towards your success.

Contact us anytime via email. Every subscription package is billed on a yearly or monthly basis. If at any moment any customer wants to upgrade his package, we will execute the change in the same month.

  • Premium Package hosting location options: Iceland, Bulgaria, Malaysia and Switzerland.
  • Free Package hosting location: Iceland

  • Yes. If you already have a Domain you can select that option.
  • Many businesses prefer to use their Subdomain to connect an App to their website. This way, the connection is considered firstparty, and therefore they are exempt from the cookie banner placement requirement.

Yes, that is an option we support. For more info contact us at: mail@danian.co

We do not allow our apps to be used for the purposes on this list:

  • Adult products and services.
  • Counterfeit products, replicas or designed infringements of them including products designed to circumvent IP.
  • Products or services that promote hate, violence, discrimination, terrorism, harassment or abuse in any shape or form.
  • Pyramid selling, chain letters or other financial scams.
  • Click farms.
  • Mail order spouse or international match-making services.
  • Drugs, and tools specifically intended for the production of drugs, drug paraphernalia, illegal drugs, substances designed to mimic illegal drugs and/or other psychoactive products.
  • Products or services which illegally violate the copyright, trademark or privacy of others.
  • Products or services specifically offered or intended to be used to create, produce or grow drugs or drug ingredients.
  • Fireworks, flammable or radioactive materials.
  • Weapons, ammunition, military arms, explosive devices and firearm parts.
  • Products or services with which the provider avoids the law.

Frequently Asked Questions

Every person with an internet connection can communicate with the employees of DANIAN through our Contact page, Email or LiveChat.

We regularly send notifications to our customer’s emails at every phase of their order.

  • You will receive your App at your email address.
  • We do this by sending a one-time access link which contains the access credentials (email and password).
  • The link can be accessed only with a password which is contained in the email.
  • Please write the credentials on a piece of paper.
  • After the link is opened it becomes instantly unavailable for future access.
  • After you access your App please change the password so that only you will have control over it.

  • It is extremely hard to make email secure and private.
  • The majority of mainstream email services are not viable.
  • We recommend these options: Selfhosted email, Tutanota and Posteo.
  • We selfhost our email, which we use for our main communication.

As many as you need. The sky is the limit. Each app is billed individually which makes it possible for you to add or cancel apps whenever you want.

We support: Partnerships and Referrals.
Contact us at: partners@danian.co

Frequently Asked Questions

  • Debit and Credit Card
  • PayPal

  • We provide a one-time 3-day free trial for yearly subscriptions.
  • All services purchased within the last 15 days are eligible for refunds.
  • If a customer is dissatisfied with the outcome, we are available to make up to three corrections.
  • If the customer is still dissatisfied after the corrections, he will receive a full refund.
  • For more info visit our Terms of Service.

Yes, you can. When you fill out the billing form, you have that option.

If you haven’t found the answer to your question you can contact us here