Helpdesk App
Private Helpdesk & Shared Mailbox App
for Professionals
who Value their Private Data
Your own replacement of FreshDesk, Kayako, Zendesk, Cayzu, HappyFox, HelpCrunch, Jira Service Desk, Zoho Desk & HelpScout.

Find the right plan
Try it free for 3 days
Simple & Fast
How does this App improve my life?
- Maximize your Profit by regaining control over your own data
- Reduce your Risk by storing your data in a secure location that is under your control
- Reduce your Stress & Improve your Health by knowing that your data is not shared and sold
- Improve your Relationships with other people by keeping your personal life private and not accessible to Search engines at the click of a button
What is Helpdesk?
- It’s a Helpdesk & Shared Mailbox App
- You can use it to provide a professional customer support while keeping your customers’ data private
- Everything is available through your Web browser, Desktop & Mobile devices
Easy to understand and navigate,
whether you’re techie or not
- Everything has been done for you. All you have to do is use it as you wish
- From home to office to home office, the App is available to you anywhere & any time
- If you wish your App to be customized in a certain way, send us an email and we’ll take care of it
- We handle all daily maintenance, backups and security patches so that you can focus on using the App
Get a best-in-class configuration by default, no tinkering needed
- Fast Log in & communicate with your customers
- Connect unlimited mailboxes and manage them all through one dashboard
- Server performance optimization per specific App use case
- Ultra fast SSD disk systems
- 1Gbps fiber-optic network
Personal support available 24/7
- We have a dedicated team of experts available for all your needs
- Your App is monitored for Uptime every 5 minutes. If it stops, our team receives an automatic alert and fixes it without requiring you to contact us
- For specific questions contact us at: support@danian.co, and we will resolve any issues as soon as possible
Enterprise-grade security
- Dedicated Firewall
- App isolation & sandboxing
- Protection from XSS attacks
- Brute-force attacks protection
- Enforced HTTPS across all Apps
- All unused incoming ports are disabled
- Protection from App cookie hijacking
- Encrypted backups
- DDoS protection
STEPS
Customize
Select your plan
and then customize quick & easy
Receive
Your App will be delivered at your email address
Enjoy
Use the App freely as you wish
and we’re here if you need assistance
Discover more
The App subscription includes
- The perfect helpdesk solution for businesses and professionals who want to provide an expert-level customer support, but still keep their data private
- Includes: Many support agents, tickets, mailboxes, seamless email integration, starred conversations, push notifications, following a conversation, auto replies, internal notes, forwarding conversations, moving conversations between mailboxes, sending conversations to multiple recipients at once, collision detection, pasting screenshots into the reply area, open tracking, editing threads & search.
- With paid modules these abilities can be added: Saved replies, email commands, satisfaction ratings, tags, spam filter, kanban boards, keyboard shortcuts, mentions, end-user portal, knowledge base, live chat, time tracking, custom fields, white-labeling, workflows, rocket.chat notifications, real-time reports, CRM, customer data enrichment, woocommerce integration, S/MIME & PGP, GDPR ready, webhooks & user fields.
- 100% Mobile-friendly
- 50+ Available Modules |Link|
- 100.000 Monthly Email volume included
- 10/30/100GB SSD Disk
- 3/10/30TB Monthly Bandwidth
- Up to 5/15/30 active agents
- Custom Domain
- SSL Certificate
- Ability to upgrade anytime
- Custom App hosting location
- Zero third-party connections for maximum privacy
- Daily Backups & Updates
- Regular Security Patches & Speed Optimization
- Uptime monitoring every 5 minutes
If the App stops working, our dedicated team is instantly on it - Privacy protection
- 24/7/365 Premium Support
Helpdesk App works on all your devices
- All Web browsers are supported
Questions? Answers.
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