FreeScout Package▸

Helpdesk & Shared Mailbox App
for Professionals
who Value their Private Data

Alternative to FreshDesk, Kayako, Zendesk, Cayzu, HappyFox, HelpCrunch, Jira Service Desk, Zoho Desk & HelpScout.

Plans & Pricing

Maximum Privacy, Security & Freedom

Free

Ideal for App usage
with zero commitments

€0/month

10-Days Package Duration

Get Free Package
  • Daily Maintenance
  • Daily Backups
  • Standard Support
  • Regular Security Patching
  • Bonus: Hosting
  • Bonus: Custom Subdomain
  • Bonus: DNS Management
  • Bonus: SSL Certificate
See Details
Show Less

Free 10-Day Package

No Credit Card Required

Premium

Ideal for companies and professionals
who want more privacy

€69/month

Start My Free Trial
  • Daily Maintenance
  • Daily Backups
  • 24/7/365 Premium Support
  • Regular Security Patching
  • Bonus: Custom Hosting
  • Bonus: Custom Domain
  • Bonus: DNS Management
  • Bonus: SSL Certificate
See Details
Show Less

Zero Risk 3-Day Trial

15-Day Money-back Guarantee

Simple & Fast

What

What is FreeScout?

  • It’s a Helpdesk & Shared Mailbox app
  • You can use it to provide a professional customer support while keeping your customers’ data private
  • Everything is available through your Web browser, Desktop & Mobile devices

Simple & Easy to Use

Easy to understand & navigate, whether your are techie or not.

  • Everything has been done for you. All you have to do is use it as you wish
  • From home to office to home office, the App is available to you anywhere & any time
  • If you wish your App to be customized in a certain way, send us an email and we’ll take care of it
  • We handle all daily maintenance, backups and security patches so that you can focus on using the App

Speed & Performance

Get a best-in-class configuration by default, no tinkering needed.

  • Fast Log in & communicate with your customers
  • Connect unlimited mailboxes and manage them all through one dashboard
  • Server performance optimization per specific App use case
  • Ultra fast SSD disk systems
  • 1Gbps fiber-optic network

1-on-1 Expert Support

Personal support available 24/7/365.

  • We have a dedicated team of experts available for all your needs
  • Your App is monitored for Uptime every 5 minutes. If it stops, our team receives an automatic alert and fixes it without requiring you to contact us
  • For specific questions contact us at: support@danian.co, and we will resolve any issues as soon as possible

Extended Security

Enterprise-grade security.

  • Dedicated Firewall
  • App isolation & sandboxing
  • Protection from XSS attacks
  • Brute-force attacks protection
  • Enforced HTTPS across all Apps
  • All unused incoming ports are disabled
  • Protection from App cookie hijacking
  • Encrypted backups
  • DDoS protection

Customize

Customize quick & easy

Receive

Your App will be delivered at your email address

Enjoy

Use the App freely as you wish
and we’re here if you need assistance

  • Available Instant Demo |Link|
  • The perfect helpdesk solution for businesses and professionals who want to provide an expert-level customer support, but still keep their data private
  • Includes: Unlimited support agents, tickets, mailboxes, seamless email integration, starred conversations, push notifications, following a conversation, auto replies, internal notes, forwarding conversations, moving conversations between mailboxes, sending conversations to multiple recipients at once, collision detection, pasting screenshots into the reply area, open tracking, editing threads & search.
  • With paid modules these abilities can be added: Saved replies, email commands, satisfaction ratings, tags, spam filter, kanban boards, keyboard shortcuts, mentions, end-user portal, knowledge base, live chat, time tracking, custom fields, white-labeling, workflows, rocket.chat notifications, real-time reports, CRM, customer data enrichment, woocommerce integration, S/MIME & PGP, GDPR ready, webhooks & user fields.
  • 100% Mobile-friendly
  • 50+ Available Modules |Link|
  • 30.000 Monthly Email volume included
  • 40GB SSD Disk
  • 10TB Monthly Bandwidth
  • Complete Setup
  • Custom Domain
  • SSL Certificate
  • Ability to upgrade anytime |Form Link|
  • Zero third-party connections for maximum privacy
  • Daily Backups & Updates
  • Regular Security Patches & Speed Optimization
  • Uptime monitoring every 5 minutes
    If the App stops working, our dedicated team is instantly on it
  • Privacy protection
  • 24/7/365 Premium Support
  • Access:
    Web Browsers
  • Learn more about FreeScout using Video Tutorials:
    Watch privately |Link|
    Watch at Youtube |Link|
  • Learn more about the software at the FreeScout Website |Link|

Frequently Asked Questions

  • Premium Package hosting location options: Iceland, Bulgaria, Malaysia & Switzerland.
  • Free Package hosting location: Iceland.

You can upgrade your package by sending an email to us.

  • Debit and Credit Card
  • PayPal

Yes, you can. When you fill out the billing form, you have that option.

  • We provide a one-time 3-day free trial for yearly subscriptions.
  • All services purchased within the last 15 days are eligible for refunds.
  • If a customer is dissatisfied with the outcome, we are available to make up to three corrections.
  • If the customer is still dissatisfied after the corrections, he will receive a full refund.

  • Do your recall the old saying:
    If you’re not paying for the product, you are the product?
    As we are a privacy-focused company, we do not sell the data of our customers.
  • As a result, this 10-Day package is a chance for you to familiarize yourself with the App and test its capabilities. No risk, no obligation, no credit card required and you can cancel anytime.

Yes, that is an option we support. For more info contact us at: mail@danian.co

  • Yes. If you already have a Domain feel free to mention it in the notes while making your order.
  • Many businesses prefer to use their Subdomain to connect an App to their website. This way, the connection is considered first∙party, and therefore they are exempt from the cookie banner placement requirement.

  • We request as little personal information as possible.
  • We select hosting servers from countries that respect privacy.
  • We use open∙source software and no third∙party connections are allowed.
  • DANIAN has no access to your personal information because all payments are conducted through a payment processor.
  • If we manually issue any invoice to you, your billing info is sent straight to our accounting firm, which handles our legal obligations. Then all billing data is automatically deleted from our servers.
  • All employees use privacy-focused hardware and software.
  • We care deeply about Privacy. As a result, we created this impressive Privacy Guide.

Recommended Similar Services

Mautic Package
Rocket.chat Package
Mattermost Package
EasyAppointments Package
Espo CRM Package
RedditPinterestLinkedInTelegramMessengerWhatsApp

▲SHARE▲

Ready for the next step?
Get Free Package

Maximum privacy, security and freedom